Data Deletion Instructions

Last updated: December 20, 2024

How to Delete Your Data

To request deletion of your personal data from Cobble, please follow these steps:

  1. Send an email to info@utopia23.com
  2. Include the following information in your email:
    • Subject line: "Data Deletion Request - Cobble"
    • Your device ID (found in app settings)
    • The email address associated with your account (if applicable)

We will process your request within 30 days and send you a confirmation email once completed.

Data Deletion Scope

Data that will be deleted:

  • Personal profile information
  • User preferences and settings
  • App activity history
  • Device information

Data that will be retained:

  • Aggregated analytics data (non-personally identifiable)
  • Transaction records (if applicable, retained for legal compliance)

Data Retention Period

After receiving your deletion request:

  • Personal data will be deleted within 30 days
  • Backup copies will be deleted within 90 days
  • Required legal records will be retained for 6 years in accordance with UK law

Additional Information

If you have any questions about the data deletion process, please contact us at:

info@utopia23.com

For more information about how we handle your data, please see our Privacy Policy.